Return & Exchange
ShopTechwear Return and Exchange Policy
Thank you for shopping at ShopTechwear. If you're not fully satisfied with your purchase, you can return items in new condition within 14 days of receipt. Below is a detailed overview of our return and exchange process.
| Step | Details |
|---|---|
| Contact Customer Service | Email us with your order number and reason for return. Await further instructions. |
| Package the Items | Ensure items are in original packaging and condition, with tags attached. |
| Return Authorization | Do not send items without prior approval. Unauthorized returns will not be processed. |
| Return Shipping | Use a trackable shipping service to return items to the address provided by customer service. |
| Processing Returns | Returns are processed within 5 business days of receipt. Refunds are issued to your original payment method. |
Conditions
- Items must be unworn, unwashed, and unaltered, with tags attached.
- Include all original packaging and accessories.
- Returns must be from the original delivery country.
- Customized items and certain products (e.g., underwear, some jewelry) are non-returnable.
Cancellations
- Orders can be cancelled for a full refund if the cancellation request is made before shipping.
Refunds
- Refunds are issued to the original payment method used for the purchase.
- Shipping costs are non-refundable.
- Processing refunds may take 7-14 business days after we receive your returned items.
Email: Service@Shoptechwear.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday :8am - 18pm EST
Company Name: BLUE GLAZED TRADING LIMITED
Register Number: 3345594