Return & Exchange
Thank you for shopping in Shoptechwear.
1.We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
- Please contact Customer Service team, indicating the item(s) you would like to return and the reason.
- We will get back to you within 24 hours. Your patience will be highly appreciated.
Pls send your order number to our service Email:Service@Shoptechwear.com
2.Free Cancellation Within 48 Hours:
You can cancel your order within 48 hours after payment without any charges.If you cancel your order after 48 hours, we will charge a 20% fee. You will be refunded 80% of the order amount.
3.No Cancellations for Shipped Orders:
Once the order has been shipped, it cannot be canceled. For assistance, please contact our customer support at Service@Shoptechwear.com.
4.After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
5. We do not accept returned items that were sent back directly without notifying us first. Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded.
6. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your Paypal or Credit card. Once your refund has been issued, you will receive a confirmation email.
ShopTechwear Return and Exchange Policy
Thank you for shopping at ShopTechwear. If you're not fully satisfied with your purchase, you can return items in new condition within 14 days of receipt. Below is a detailed overview of our return and exchange process.
| Step | Details |
|---|---|
| Contact Customer Service | Email us with your order number and reason for return. Await further instructions. |
| Package the Items | Ensure items are in original packaging and condition, with tags attached. |
| Return Authorization | Do not send items without prior approval. Unauthorized returns will not be processed. |
| Return Shipping | Use a trackable shipping service to return items to the address provided by customer service. |
| Processing Returns | Returns are processed within 5 business days of receipt. Refunds are issued to your original payment method. |
Conditions
- Items must be unworn, unwashed, and unaltered, with tags attached.
- Include all original packaging and accessories.
- Returns must be from the original delivery country.
- Customized items and certain products (e.g., underwear, some jewelry) are non-returnable.
Refunds
- Refunds are issued to the original payment method used for the purchase.
- Shipping costs are non-refundable.
- Processing refunds may take 7-14 business days after we receive your returned items.
Email: Service@Shoptechwear.com
We strive to respond to your questions within 24 hours
Customer service chat hours:
Monday - Friday :8am - 18pm EST
Company Name: BLUE GLAZED TRADING LIMITED
Register Number: 3345594